Returns & Exchanges

At Cardboard Hero, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original packaging. Whether you received a damaged item or simply changed your mind, our team is here to ensure a smooth and fair resolution.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the order containing the items you wish to return to receive an RMA number.

• 2.
  Prepare the Package

  Securely pack the items in their original box with all inserts included and attach the prepaid shipping label provided via email.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location or schedule a pickup to send the items back to our processing center.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days to your original payment method.